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In today's fast-paced business environment, effective communication is the key to success. Qkonnect brings
you
an innovative solution to enhance your communication strategy – Caller-Based Routing. This cutting-edge feature
ensures that your calls are not just answered promptly, but also directed to the right department or individual
based on the caller's identity.
Caller-Based Routing utilizes intelligent algorithms and advanced analytics to analyze incoming calls in
real-time. By
identifying the caller's information, such as their phone number or any predefined criteria,
the
system intelligently routes
the call to the most appropriate destination within your organization.
