With Minavo’s UK Toll Free Number, customers from UK can reach out to your businesses for no charge at all. It’s not just a Toll Free Number but a complete call management system that manages all you calls right from the time the customer dials the number till end of the call. This call management system greets each caller in a personalised way and guides them through the entire calls and the customer can choose from the various options. The Toll Free Number starting with an 800 number would help you create a global brand across UK and Give your customers an enchanting experience whenever they try to reach out to your business.
Customers can reach out to businesses at no cost at all. Customers would not think twice about the phone bill before dialling this toll free number and would confidently reach out to your business to create new relationships or for customer assistance. Making the more business more accessible by providing leverage to the customer makes your business stand out among you competitors.
The Toll Free Number provides a different calling experience for the customer since there is no cost involved for the customer. All calls that are made by the customer to your business are captured and no calls go unattended or missed. Even during office hours the calls are recorded as voice mails and saved so that it can be attend to the next business day. With a call management in place the customer can also provide valuable feed backs and it would not charge them anything. All these ensure the superior customer experience is provided to the customer.
Give you business a global exposure with the Toll Free Number which starts with 800. Reach out to a wide audience of customers in the UK and build a brand which the customers can easily remember and identify with the Toll Free Number. Customers reach out to those businesses that they trust and find to be reliable. Brands can be built with good advertising and marketing strategies thereby increasing the chances of many customers reaching out to your business to create new relationships or for customer assistance.
All calls can be tracked and business can get more insights. Also a detailed call report gives you details such as the time where there is an increase in calls or which agent received the maximum number of calls etc. These details give valuable insights that can used to improve the business and provide better customer services and the business can yield better productivity.
Record all the business calls received or answered. Use the recordings to improve the quality of your service or for future reference.
Route calls to specific departments intelligently so that your customers have a flawless call experience.
Smart IVR Solution interacts with customers and re-route calls intelligently to the required departments.
Customized SMS alerts for call end SMS. Lets you reach customers even after the call has finished.
Greet your callers with a message when they call your help desk. Customize the greeting for new caller or an existing caller.
Lets your agents transfer call to a different department while being in a call. In Call Transfer helps solve customer queries more effectively.
Integrate VAgent with any of your existing CRM for a fluent experience in handling your calls and managing your business.
Sticky agent lets customer get connected to the same agent they had conversation with earlier, making it easy for the customers to carry on the conversations.
VAgent offers Live call tracking showing all the calls running at a certain time so that you can track and manage your free and busy agents.
Let customers leave a voicemail when your agents are unavailable to receive calls during non office hours or holidays.
Receive Calls only in your business hours and working days, take Voicemails on rest of the days so that no lead is missed.
We offer customize plans based on your requirements.