Give your customers an enthralling experience whenever they try to reach out to your business. The customers would not think twice to give your business a call because our India Toll Free Numbers let’s your customers connect with you for free and are up and running 24/7 thus instilling a feeling of trust with the business. These toll free numbers are an 1800 number that can be customized with an IVR that greets the caller and then routes the calls to the right department giving the customer a seamless experience. You can choose from a truck load of features that come with our India Toll free number based on your business requirements. Minavo Telecom Networks is a trusted services provider and provides all the communication tools needed for various business services like IVR, Lead management, Audio Conferencing etc.
Customers wouldn’t hesitate to call your business for services and other enquires as it is completely free for them and they can freely communicate without worrying about call charges. You can get a toll free number and customize it with an automated IVR so the customer is greeted and is routed to the right department for assistance. This impresses and gives a positive image of the company to the customer and they would look forward to do business with you.
The Toll Free Number would be available to the customer 24/7 and ensures that no calls go missed even if you and team are done for the day or if there is a holiday. With the help of an IVR, you can capture all calls after business hours as voicemail and reach out to them. Your customer would not even realize that you are done for the day and you will be providing a seamless customer experience.
Having an Indian Toll Free Number helps your business grow and reach out to a wider audience. Customers would be able to easily remember a vanity toll free number and will be able to reach out to you easily. Toll free number is a valuable asset that helps business to expand and scale up.
All calls can be tracked and business can get more insights. Also a detailed call report gives you details such as the time where there is an increase in calls or which agent received the maximum number of calls etc. These details give valuable insights that can used to improve the business and provide better customer services and the business can yield better productivity.
Record all the business calls received or answered. Use the recordings to improve the quality of your service or for future reference.
Route calls to specific departments intelligently so that your customers have a flawless call experience.
Smart IVR Solution interacts with customers and re-route calls intelligently to the required departments.
Customized SMS alerts for call end SMS. Lets you reach customers even after the call has finished.
Greet your callers with a message when they call your help desk. Customize the greeting for new caller or an existing caller.
Lets your agents transfer call to a different department while being in a call. In Call Transfer helps solve customer queries more effectively.
Integrate VAgent with any of your existing CRM for a fluent experience in handling your calls and managing your business.
Sticky agent lets customer get connected to the same agent they had conversation with earlier, making it easy for the customers to carry on the conversations.
VAgent offers Live call tracking showing all the calls running at a certain time so that you can track and manage your free and busy agents.
Let all your agents receive calls concurrently Agent whosoever is free can get in touch with the customer and never miss a lead.
Let customers leave a voicemail when your agents are unavailable to receive calls during non office hours or holidays.
Receive Calls only in your business hours and working days, take Voicemails on rest of the days so that no lead is missed.
We offer customize plans based on your requirements.