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How multi language IVR Support helps in customer retention?

How multi language IVR Support helps in Customer Retention?

May 13, 2020May 13, 2020 Minavo™Leave a Comment on How multi language IVR Support helps in Customer Retention?

It won’t be a mistake if we say that IVR Solutions are like a revolutionary change in the tech industry. It has made the process of communication easier and advanced for every business. Not only foRead More…

How can you shift your call center to Cloud and decrease expense in 7 days

How can you Shift your Call Center to Cloud and Decrease Expense in 7 days

May 12, 2020May 12, 2020 Minavo™Leave a Comment on How can you Shift your Call Center to Cloud and Decrease Expense in 7 days

To survive in the fast changing technological world and declining economy, business must deliver efficient and reliable services to their customers in order to retain them as well as acquire new onesRead More…

Importance of Automated alerts for your customers via SMS & Emails

Importance of Automated alerts for your Customers via SMS & Emails

May 11, 2020May 11, 2020 Minavo™Leave a Comment on Importance of Automated alerts for your Customers via SMS & Emails

We are blessed to be born in the era of technology? Aren’t we? Technology is so advanced, almost everything is automated, and hence there is no need of much hard work. The same applies to modern buRead More…

How To Maximize Your Call Centers Output With Auto Dialing Solutions Like Click2Call

How to maximize your Call Centers output with Auto Dialing Solutions like Click2Call

May 8, 2020May 8, 2020 Minavo™Leave a Comment on How to maximize your Call Centers output with Auto Dialing Solutions like Click2Call

There are many auto dialing solutions that make it easier for the customers to reach the businesses. One such option is the Click2Call. It is known in different names such as click-to-talk, call me nRead More…

How you can easily analyze sales calls with Minavo's Vagent.

How you can Easily Analyze Sales Calls with Minavo’s VAgent.

May 7, 2020May 7, 2020 Minavo™Leave a Comment on How you can Easily Analyze Sales Calls with Minavo’s VAgent.

We live in world where technology has advanced that most companies do their sales via phone calls. Agents reach out to prospective customers and explain about the product and convert the lead into a Read More…

Digitalization of appointment booking or making Reservations with cloud Telephony

Digitalization of appointment booking or making Reservations with Cloud Telephony.

May 6, 2020May 8, 2020 Minavo™Leave a Comment on Digitalization of appointment booking or making Reservations with Cloud Telephony.

We live in a world that is completely digitalized. Gone are the days when we had to stand in long queues to pay the water or electricity bill. Now we do not have to wait in long queues to buy movie tRead More…

How quick support numbers increase customer retention & Sales

How quick Support Numbers Increase Customer Retention & Sales

April 17, 2020April 17, 2020 Minavo™Leave a Comment on How quick Support Numbers Increase Customer Retention & Sales

What is the real asset of a business? Its customers, yes that’s right. What is a business without them? So whenever we think about growing our business, customer retention is the first thing that cRead More…

Did you know Businesses Lose $75 Billion Due To Poor Customer Service

Did you know Businesses Lose $75 Billion Due To Poor Customer Service

April 16, 2020April 16, 2020 Minavo™Leave a Comment on Did you know Businesses Lose $75 Billion Due To Poor Customer Service

Customer service plays a key role in business growth and development. A report by NewsVoiceMedia indicated that $75 Billion is lost by companies due to poor customer service in a year. Thinking aboutRead More…

How to quickly switch Call Centers to work-from-home during emergencies

How to Quickly Switch Call Centers to Work-from-Home During Emergencies

April 13, 2020April 13, 2020 Minavo™Leave a Comment on How to Quickly Switch Call Centers to Work-from-Home During Emergencies

Emergencies can occur at any time and it would be a huge loss for a business if there is no backup plan during such situation. With an option to work from home, Call center agents can now continue toRead More…

Switch your Legacy Call Center to a Work-from-Home One

Switch your Legacy Call Center to a Work-from-Home One

April 9, 2020April 9, 2020 Minavo™Leave a Comment on Switch your Legacy Call Center to a Work-from-Home One

When you think of call centers, the first picture that comes to anyone’s head would be a large building with many employees with headsets answering phone calls and assisting customers. This is the Read More…

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