How multi language IVR Support helps in Customer Retention?
It won’t be a mistake if we say that IVR Solutions are like a revolutionary change in the tech industry. It has made the process of communication eRead More…
It won’t be a mistake if we say that IVR Solutions are like a revolutionary change in the tech industry. It has made the process of communication eRead More…
To survive in the fast changing technological world and declining economy, business must deliver efficient and reliable services to their customers iRead More…
There are many auto dialing solutions that make it easier for the customers to reach the businesses. One such option is the Click2Call. It is known iRead More…
We live in world where technology has advanced that most companies do their sales via phone calls. Agents reach out to prospective customers and explRead More…
We live in a world that is completely digitalized. Gone are the days when we had to stand in long queues to pay the water or electricity bill. Now weRead More…
What is the real asset of a business? Its customers, yes that’s right. What is a business without them? So whenever we think about growing our busiRead More…
Customer service plays a key role in business growth and development. A report by NewsVoiceMedia indicated that $75 Billion is lost by companies due Read More…
Emergencies can occur at any time and it would be a huge loss for a business if there is no backup plan during such situation. With an option to workRead More…
When you think of call centers, the first picture that comes to anyone’s head would be a large building with many employees with headsets answeringRead More…